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FAQs

Order Information

As an Organic Certified Facility, we adhere to strict food safety protocols. Unfortunately, we cannot accept returns (unless refused delivery) due to these standards. Thank you for understanding.

However, if you encounter an issue with your order, please send us an email at [email protected] with your order number and detailed information or photos of the mistake and we will do what we can to help!

Please see the link below for our Return and Refunds Policy:

https://frasertea.com/policies/refund-policy

We review each situation as unique and individual. If you encounter an issue with your order, please send us an email at [email protected] with your order number and detailed information or photos of the mistake and we will do what we can to help!

Please see the link below for our Return and Refunds Policy:

https://frasertea.com/policies/refund-policy

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message.

Unfortunately, orders can only be canceled before they have been dispatched. If your order has already been shipped, please see the link below for our Return and Refunds Policy:

https://frasertea.com/policies/refund-policy


Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in our system. If you are having any issues tracking your order, feel free to send us an email at [email protected]. 

For pick-up orders, you will receive a "Ready for Pickup" email once we have fulfilled your order.

Yes, if you've forgotten to apply a promotional code to your order, simply reach out to our customer service team at [email protected] as soon as possible. We will be able to apply the discount code to your order. Look out for an email confirming the applied discount.

Delivery

We process most orders within 24 hours, however some are processed faster than others. If you send us an email at [email protected], we can attempt to correct the mistake before we ship!

If your package is returned to us by the carrier due to an incorrect address, refused delivery, or if it remains unclaimed, we’ll promptly get in touch with you to discuss the next steps. For all returned orders related to incorrect address or unclaimed deliveries, there will be a reshipment charge.

For more details see our Return and Refunds Policy below:

https://frasertea.com/policies/refund-policy

Should you be in the vicinity of our headquarters, we are delighted to offer a 24/7 pickup service for your convenience. As we do not operate a storefront, please consult the following link for pickup details:

https://frasertea.com/pages/shipping

If you encounter any problems with your package after it has left our facility, please send us an email at [email protected]. Be sure to include any relevant photos and information about the issue. We are committed to working closely with you and the carrier to resolve the issue!

Please see the link below for delivery issues:

https://frasertea.com/policies/refund-policy

We offer free shipping on all orders over $55.00. To see our full shipping policy, please use the link below: 

https://frasertea.com/pages/shipping

At any time feel free to reach out to us at [email protected] for any questions or concerns.


FAQs

Our tea collection includes a delightful range of decaffeinated black and green teas! 

To explore these soothing options, simply type “decaf” into the search bar on our website. We’re committed to catering to your preferences with our diverse product offerings. 

Our decaffeinated teas are processed using the carbon-dioxide (CO2) method.

In this process, streams of heated CO2 are passed through the tea leaves after they have been pressurized with water. In turn, CO2 molecules bind to, and dissolve the caffeine. As a result, the delicious flavor molecules and desirable oils of the tea are left unaffected.

Decaffeinated tea is not totally caffeine-free. The de-caffeination process leaves a slight amount of caffeine in the leaf. By law, tea labeled as “de-caffeinated” must have less than 2.5 percent of its original caffeine level, which usually equates to less than 2mg per cup. 

For truly decaffeinated tea, we suggest reviewing our herbal or rooibos tea selections!

One 4oz bag of loose tea is approximately equivalent to ~35 cups worth of tea when using our recommended measurements.

For reference, we use 3.2 g/serving for calculation purposes on all our teas.

Yes! All of our teas are gluten free. 

Our products do not contain malted barley, grains, or flours with gluten in the tea blend. We handle no gluten products in our processing facility, and our internal testing shows that our non-GMO pyramidal tea bags are negative for glutens. This means that the leaves, flavoring, and even the sachet are all gluten free!

For more information, check out our blog post below:

Is Tea Gluten-free? – (frasertea.com) 

All of our tea and ingredients are USDA certified organic. We carefully choose hand-picked leaves, herbs, spices, fruits, and flavorings to create a wide range of flavorful teas. 

Core Tea Flavor

  • We start with the very best organic black, green, oolong, rooibos, white, matcha, and herbal tea components. These form the core flavor of each blend.

Scented Tea

  • Scented teas, like Jasmine, use an older traditional process.
  • To make this tea the organic flowers and tea are placed together for a period of time, then they are mixed the jasmine flowers with green tea leaves. The natural organic oils from the jasmine flowers combine with the tea leaves, creating a floral and fragrant aroma. The jasmine flowers are then removed before packaging.
  • This leaves a scented, favorable tea!
  • This process should not be confused with aroma therapy oils or any other non organic means of scenting tea.  Scenting tea is an ancient process and Fraser Tea only stocks premium organic scented teas.

Inclusions

  • Inclusions are organic flowers, spices, herbs, roots, roasted rice, dried fruits, and more.
  • These inclusions are added to the tea blend to balance flavors. You can see the actual fruits, flowers, and spices in our blends.

Organic Flavor Extracts

  • Fraser Tea uses organic flavor extracts obtained by extracting flavors from organic fruits, leaves, roots, or blossoms.
  • These extracts are mixed with the organic tea and inclusions, resulting in delicious aromas and flavors.

No Artificial Flavors

  • We are committed to using only organic flavors, there are no artificial flavors or fillers in any of our teas.
  • Our organic tea is free from GMOs, preservatives, and chemicals.

For more information, see our blog post below:

How is Tea Flavored? – (frasertea.com)

Many teas are grown in countries where pesticides and herbicides are not monitored or regulated, like the agricultural products in North America or Western Europe. The founders of Fraser Tea decided in the very beginning that they would offer only USDA Certified Organic Tea to our customers.

Our tea is grown using strictly natural methods, meaning the leaves and plants aren’t exposed to synthetic fertilizers, pesticides, or chemical additives. It’s produced using organic farming practices like crop rotation, composting, and the use of beneficial insects. In essence, organic tea adheres to the following principles:

  • No Harmful Chemicals: Organic tea is not treated with toxic chemicals such as pesticides, herbicides, fungicides, or chemical fertilizers during its growth, harvest, or processing.
  • Natural Farming Practices: Organic farming practices include crop rotation (to maintain soil health), composting (to enrich the soil), and avoiding synthetic additives.
  • Third-Party Certification: To be considered organic, a third-party certification company (such as CCOF or QAI) must approve the entire process - from growing to blending to packaging.

Remember, when you choose organic tea, you’re not only supporting your health but also promoting sustainable and environmentally friendly practices. 

Check out our blog post below for more information: 

What is Organic Tea? – (frasertea.com) 

Yes, you can re-steep the tea bags. With each steeping the flavor will diminish a little bit, so you may need to steep a little longer. 

For more information, check out our blog post below: 

How to Make Tea with Fraser Tea® Bags?

Most of our products are dairy-free, as tea leaves themselves do not contain dairy. However, a few of our blends do contain some dairy-based ingredients. For a complete list of ingredients in a specific tea, please visit the tea's specific page. 

If you have a specific question about the dairy content, feel free to send us an email at [email protected].

We offer premium, whole leaf organic tea that does not contain any artificial ingredients. All our tea blends have no added sugars, however our matcha blends do contain organic powdered sugar.

For more information about how we flavor our tea, check out our blog post:

How is Tea Flavored? – (frasertea.com)

We do not currently have a store front; we are a manufacturing facility.

If you order online, you can pick-up anytime at our headquarters. For more information, check out this link:

Shipping – (frasertea.com)

You can find some of our teas in Meijer, Busch's, Biggby, Zerbos, Westborn Market, and many other small grocery stores around Michigan. However, for the widest selection, you can order online.

All our tea blends, with the exception of certain flavored matcha's, are completely calorie-free! 

For more detailed inquiries about calorie content, please contact us at [email protected].

Our products are available at various grocery and cafe locations, especially throughout the Midwest. 

You can find some of our teas in Meijer, Busch's, Biggby, Zerbos, Westborn Market, and many other small grocery stores around Michigan. 

For the widest selection, you can order online!

If you need to update your account information such as your name or email address, there is no need to create a new account. Reach out to our customer service team at [email protected] with the details you would like to update, and we will make those changes for you!

Information

Let’s explore some of the remarkable advantages of incorporating tea into your daily routine:

Reduced Risk of Certain Cancers

  • The antioxidants and compounds found in tea have been linked to a lower risk of specific cancers, including skin, prostate, lung, and breast cancers.
  • Different types of tea impact different cancer risks.

Decreased Risk of Diabetes

  • Regular consumption of black tea can lower the risk of type 2 diabetes by helping control blood sugar levels after meals.
  • Black tea has been shown to reduce blood sugar levels after eating foods containing sucrose.

Stronger Teeth

  • While tea may slightly stain teeth, it’s worth it for the benefits.
  • Green tea has an antibacterial effect that can reduce cavity-forming bacteria in the mouth, potentially making cavities less severe.

Heart Health Support

  • Tea’s anti-inflammatory properties keep blood vessels relaxed, reducing stress on the heart.
  • Catechins in tea inhibit plaque formation in vital arteries, promoting heart health.

Potential Alzheimer’s Disease Prevention

  • Green tea may help develop resistance against stress and potentially prevent Alzheimer’s disease.

Remember, sipping tea not only warms your soul but also nourishes your body with these health benefits!

For more information, check out our blog post below:

Benefits of Drinking Tea Everyday – (frasertea.com) 

Making a proper cup of tea is not difficult, and a few key points will set you up for success. Here are the steps:

Equipment Needed

  • Favorite Fraser Tea® Organic Tea Blend
  • Teacup of your preference
  • Tea kettle or device to heat up water

Brewing Temperatures

Heat water (we suggest filtered water for the best taste) to the recommended temperature based on the type of tea:

  • Black Teas: 195º - 205º F (90º C – 96º C)
  • Green Teas: 175º F (79º C)
  • Pu-erh Teas: 195º - 205º F (90º C – 96º C)
  • Rooibos Teas: 205º F - 212º F (96º C - 100 º C)
  • Oolong Teas: 195º F (90º C)
  • Herbal Teas: 205º F (96º C)
  • White Teas: 175º F (79º C)

Brewing Process

  1. Open the sachet packet and place the tea bag in your heatproof cup.
  2. Carefully pour the heated water gently over the tea sachet in the cup.
  3. Steep the tea to your desired flavor preference.
  4. Once steeped, remove the tea bag from the cup. You may be able to obtain more steeps from the same sachet.

Your personal preference for the strength and flavor of tea can only be determined by you. Feel free to experiment and find what suits your taste best.

For more information, check out our blog post below:

How to Make Tea with Fraser Tea® Bags?

Cold brew tea is a delightful way to enjoy a refreshing, smooth iced tea without the bitterness that can sometimes result from traditional hot brewing. Let’s explore how to make cold brew tea using either loose-leaf tea or tea bags. Here’s a simple method:

Ingredients and Equipment

  • Your favorite Fraser Tea organic tea blend (either loose-leaf tea or tea bags).
  • Room temperature or cool water.
  • Optional add-ins: sliced lemon, sweetener of choice, fresh mint leaves, or sliced cucumber.
  • An Iced Tea Maker (optional but convenient).

Cold Brew Method

  1. If using tea bags, snip off the corners and empty the loose tea into your pitcher. Alternatively, leave the tea bags intact for a simpler process.
  2. Combine the tea and water in the pitcher. The ratio is approximately 1 tea bag (or 1 teaspoon of loose-leaf tea) per 6 to 8 ounces of water. Adjust based on your desired strength.
  3. Cover the pitcher and refrigerate.
  4. Steep times:
    • White or green tea: 6 to 8 hours.
    • Black or oolong tea: 8 to 12 hours.
  5. After steeping, remove the tea bags.
  6. Serve your cold-brew tea over ice with fresh lemon or any other preferred add-ins.

Cold brew tea stays fresh-tasting for days, making it perfect for slow sipping during warm weather. Remember, cold brew tea is a fantastic way to enjoy the flavors of your favorite teas without any bitterness. Whether you’re using loose-leaf tea or tea bags, this method ensures a delightful and refreshing beverage.

For more information, check out blog post:

How to Make Cold Brew Tea – (frasertea.com)

Brewing a perfect cup of tea involves a few essential steps. Whether you’re using loose leaf tea or tea bags, here’s how to make tea like a pro:

  1. Preheat Your Teapot
    • Pour hot water into your teapot and then pour it out. This helps keep your brewed tea hot.
  2. Measure the Tea
    • For loose leaf tea, use about one teaspoon per cup of water. Adjust based on your taste preference.
    • If using tea bags, use one tea bag per cup (8 oz) of water.
  3. Water Temperature
    • The ideal water temperature varies by tea type:
      • Green and white teas: 175°F (79°C)
      • Black and oolong teas: 195°F - 205°F (90°C - 96°C)
      • Herbal teas: 205°F (96°C)
  4. Steeping Time
    • Steep times differ based on the type of tea:
      • Green tea: 1-3 minutes
      • Black tea: 3-5 minutes
      • Oolong tea: 3-5 minutes
      • Herbal tea: 5-7 minutes
    • Adjust steeping time to your taste preference.
  5. Enjoy Your Tea
    • Let the tea cool slightly before drinking.
    • Add any sweeteners like honey, milk, or sugar if desired.

Remember, brewing loose leaf tea is a different experience from using tea bags. So even if you’re familiar with brewing tea, there’s always something new to learn when it comes to loose leaf tea.

For more information, check out our blog post below:

How to Brew Organic Loose Leaf Tea – (frasertea.com)

Organic loose-leaf tea is a delightful choice for tea enthusiasts. Let’s dive into the ultimate guide to organic loose-leaf tea.

Choosing Organic Grades of Tea

  • Opting for organic tea is crucial. Organic certified tea farms avoid pesticides and other contaminants. We exclusively use organic certified tea to ensure the highest quality.
  • Tea leaves are dried but never washed until you steep them. So, saying yes to organic tea means avoiding unwanted substances.

Understanding Tea Grades

  • For black tea, there are formalized grading systems based on the part of the plant harvested. The highest quality comes from the smaller, younger growth leaves.
  • Green, oolong, and white teas follow similar rules. We maintain high standards by using the best grades of organic loose-leaf tea.

Tea Types and Health Benefits

  • Black Tea: Great for digestion, heart health, energy, and immunity.
  • Green Tea: Supports memory, dental health, cancer prevention, and metabolism.
  • Herbal Tea: Varies with herbs; aids sleep, immune system, and reduces inflammation.
  • White Tea: Benefits cholesterol, reproductive health, weight loss, and brain health.
  • Pu-Erh: Helps with blood pressure, stress relief, weight loss, and digestion.
  • Oolong Tea: Supports diabetes management, reduces inflammation, aids weight loss, and promotes brain health.

For more information, check out our blog post below:

Organic Loose Leaf Tea: The Ultimate Guide – (frasertea.com)

Our tea blends are already a healthy choice with zero sugar, zero calories, and zero net carbs. However, if you want to add some sweetness to your tea, consider these alternatives:

  • Cinnamon: Add a cinnamon stick or ground cinnamon to your tea. It imparts a warm, sweet flavor without any added sugar.
  • Raw Honey: A natural sweetener, raw honey adds sweetness and also provides some beneficial nutrients.
  • Vanilla Pods: Infuse your tea with vanilla pods for a subtle, aromatic sweetness.
  • Licorice Root: Licorice root has a naturally sweet taste and can be used to sweeten herbal teas.
  • Fruits: Fresh or dried fruits like berries, apples, or citrus slices can naturally sweeten your tea.
  • Maple Syrup: A touch of maple syrup adds a rich sweetness to your cup.
  • Blackstrap Molasses: Although strong in flavor, blackstrap molasses can be used sparingly to sweeten tea.
  • Agave Nectar: Derived from the agave plant, agave nectar is a low-glycemic sweetener.
  • Stevia: Stevia is a calorie-free, plant-based sweetener that’s much sweeter than sugar.
  • Sucralose: An artificial sweetener, sucralose can be used in moderation.
  • Honeysuckle Flowers: Infuse your tea with honeysuckle flowers for a delicate sweetness.

Remember, whether you choose natural sweeteners or artificial ones, moderation is key. Enjoy your tea without compromising on health!

For more information, read our blog post below:

How to Sweeten Tea without Sugar – (frasertea.com) 

Matcha is more than just a trendy drink; it offers hidden health advantages that are supported by research. Here are the top 5 potential benefits:

1. Stress and Anxiety Reduction

  • L-theanine, a special amino acid found in matcha, could potentially reduce stress and anxiety while promoting relaxation.
  • Studies suggest that L-theanine can pass through the blood-brain barrier, exerting its calming effects on the brain.
  • When you enjoy a comforting matcha tea latte or a matcha-infused brownie, L-theanine influences neurotransmitters in the brain, contributing to that delightful feeling after savoring a cup of organic matcha.

2. Antioxidant Power

  • Matcha is packed with antioxidants called catechins.
  • One gram of matcha contains approximately 121 mg of catechins, with almost 66 mg being EGCG (epigallocatechin gallate) catechins.
  • EGCG helps protect the body against cell damage and free radicals.

3. Boosted Immunity

  • The abundance of nutrients in premium matcha contributes to a stronger immune system.
  • Regular consumption of matcha may enhance your body’s ability to fight off infections and illnesses.

4. Heart Health

  • Some studies suggest that matcha may help protect the heart.
  • Its antioxidant properties may reduce the risk of heart disease by improving cholesterol levels and reducing oxidative stress.

5. Weight Management

  • Matcha contains compounds that may boost metabolism and promote fat oxidation.
  • While it’s not a magic weight loss solution, incorporating matcha into a healthy diet and lifestyle could support weight management efforts.

Remember, when you sip on matcha, you’re not only enjoying a delicious beverage but also nourishing your body with these science-backed health benefits!

For more information, read our blog post below:

Organic Matcha Green Tea: 5 Health Benefits Backed by Science – (frasertea.com)

Herbal teas, also known as tisanes, are made from blends or infusions of dried fruits, flowers, spices, or herbs in water. Unlike traditional tea (which comes from the Camellia sinensis plant), herbal teas do not contain tea leaves or leaf buds. Here are some health-promoting properties associated with specific herbal teas:

Ginger Tea

  • Ginger tea is well-known for its spicy and full-bodied flavor.
  • It contains the antioxidant gingerol, which has been used in ancient herbal medicine.
  • Ginger may boost the immune system, combat inflammation, and support gastrointestinal function.

Chamomile Tea

  • Chamomile tea is soothing and often consumed before bedtime.
  • It may improve sleep quality, reduce anxiety, and promote relaxation.
  • Chamomile has anti-inflammatory properties and supports digestive health.

Peppermint Tea

  • Peppermint tea has a refreshing flavor and is known for its digestive benefits.
  • It can relieve bloating, ease indigestion, and soothe an upset stomach.
  • Peppermint tea may also help with headaches and respiratory issues.

Remember to enjoy herbal teas in moderation and consult with a healthcare professional if you have specific health conditions. Avoid herbal teas with added sugar and additives, and savor the natural goodness of these delightful brews!

For a more information, read our blog post below:

Herbal Tea Health Benefits – (frasertea.com) 

Rooibos tea, also known as red tea or red bush tea, is a type of herbal tea rich in antioxidants. It’s made from leaves of the shrub Aspalathus linearis, primarily grown on the western coast of South Africa. Here are some health benefits associated with rooibos tea:

Low in Tannins and Caffeine-Free

  • Rooibos tea is naturally caffeine-free, making it an excellent alternative to black or green tea.
  • It also has lower tannin levels than regular black or green tea, which can interfere with iron absorption.

Packed with Antioxidants

  • Rooibos contains health-promoting antioxidants like Aspalathus and quercetin.
  • Antioxidants protect cells from damage by free radicals and may reduce the risk of chronic conditions like heart disease and cancer.

Potential Health Benefits

  • Heart Health: Some studies suggest rooibos may reduce cholesterol and blood pressure.
  • Liver Protection: Rooibos is believed to have liver-protecting effects.
  • Blood Sugar Control: It may help stabilize blood sugar levels.
  • Anti-Inflammatory: Rooibos has anti-inflammatory properties.

Remember to enjoy a cup of rooibos tea for its delightful flavor and potential health benefits!

For more information, read our blog post below:

Health Benefits of Rooibos Tea – (frasertea.com) 

Let’s delve into the fascinating scientific principles behind steeping tea. When a tea bag is submerged in water, a complex dance of molecules occurs, driven by osmosis and diffusion. 

Osmosis and Diffusion

  • Osmosis: The movement of water molecules across a semi-permeable membrane (like the tea bag) from an area of lower solute concentration to an area of higher solute concentration.
  • Diffusion: The movement of solute particles (such as flavor compounds) from an area of higher concentration to an area of lower concentration.

Tea Bag in Water

  • As you place the tea bag in hot water, the process begins.
  • Different molecular compounds within the tea leaves start to dissolve and diffuse into the water.

Aroma First

  • The lightest molecules, such as volatile aromatic compounds, escape from the tea leaves and infuse the water.
  • This is why you first notice the delightful aroma—the fragrance molecules are quick to escape due to their low molecular weight.

Antioxidants, Polyphenols, and Caffeine

  • Next, compounds like antioxidants, polyphenols, and caffeine follow suit.
  • These beneficial molecules contribute to the health-promoting properties of tea.
  • Antioxidants protect cells from oxidative damage, polyphenols have anti-inflammatory effects, and caffeine provides a gentle energy boost.

Bitter Tannins

  • Finally, the heavier molecules, including tannins, emerge.
  • Tannins are responsible for the astringency and bitterness in tea.
  • While some tannins are desirable (they give structure to the flavor), excessive tannins can make tea taste overly bitter.

The Art of Steeping

  • The goal is to extract all the desirable nutrients and flavor from the tea leaves without releasing an overwhelming amount of tannins.
  • Steeping time and water temperature play a crucial role.
  • Shorter steeping times yield a milder cup, while longer steeping times intensify flavor and tannin release.

Remember, the art of steeping tea lies in achieving that perfect balance—a flavorful cup without the bitterness. Enjoy your next cup of tea with newfound appreciation!

The choice of teacup or mug can indeed influence the flavor of your tea. Let’s explore this fascinating topic with a touch of elegance:

Color Matters

  • The color of your teacup subtly impacts your gustatory experience. Research suggests that the color of the cup can influence perceived sweetness.
  • Red or pink cups tend to make tea taste sweeter, while a plain white cup may not evoke the same perception.

Aromas and Memories

  • Aroma plays a significant role in our tea-tasting journey. It’s a sense that can transport us to memories and evoke emotions.
  • Just as specific glassware enhances the aroma of different wines, the shape of your teacup affects how you perceive the tea’s fragrance.
  • Nostalgia often accompanies the aroma of tea - whether it’s memories of cozy afternoons or cherished moments.

Cup Shapes and Flavor

  • Consider the classic teacup: thin, short, and wide. This shape is purposeful.
  • The wide opening allows the aroma to rise, enveloping your senses as you bring the cup to your lips.
  • The thinness ensures that the tea reaches your taste buds precisely, allowing you to savor the full dimensions of flavor.

Remember, the teacup you choose isn’t just a vessel; it’s an integral part of your tea experience. So, whether it’s a delicate porcelain cup or a rustic ceramic mug, let it enhance the magic of your tea moments!

We are committed to sustainability and environmental consciousness. Let’s explore their next-generation non-GMO pyramidal tea bags.

Eco-Friendly Tea Bags

  • Fraser Tea uses tea bags (sachets) made entirely from organic compostable plant material, including the tag and string.
  • These tea bags are designed to be gentle on the environment, ensuring they return to nature after use.

Certifications

  • Non-GMO Project Verified: Fraser Tea’s tea bags contain no genetically modified ingredients. Compliance with the Non-GMO Project Standard ensures stringent testing, traceability, and segregation.
  • OK Compost Certified: TUV Austria, Vinçotte, a certification company, confirms that Fraser Tea’s tea sachets break down into nutrient-rich soil. They are fully compostable.

Materials Used

  • The pyramidal tea bags are made from non-GMO sugar cane or sugar beets.
  • These natural starches become the raw materials for creating the tea bags.

Design and Brewing

  • The pyramidal design allows space for tea leaves to open during brewing, resulting in a flavorful cup of tea.
  • After enjoying your tea, feel confident that the entire tea bag, string, and tag are compostable.

We are committed to sustainability to ensure that our tea bags are Borrowed from Nature, Returned to Nature!

For more information, check out our blog post:

Next Generation Non-GMO Pyramidal Tea Bag – (frasertea.com)

Warranty

We encourage you to embark on a flavor adventure. Our Sampler Boxes are the perfect way to explore our diverse blends before making a larger commitment. While we’re unable to process refunds based on personal taste preferences, we’re confident you’ll find something delightful in our sampler selections to sip, savor and enjoy! 

For more information, please see the link below for our Return and Refunds Policy:

https://frasertea.com/policies/refund-policy

Feel free to reach out to us at [email protected] with any other questions or concerns!

If you encounter any problems with your order, please don't hesitate to reach out to us at [email protected]. We are committed to resolving your concerns swiftly and ensuring your complete satisfaction. Thank you for choosing us!

If you encounter any problems with your order, please don't hesitate to reach out to us at [email protected]. We are committed to resolving your concerns swiftly and ensuring your complete satisfaction. Thank you for choosing us!

Wholesale

If you’re looking to buy our products at wholesale prices, we invite you to apply for a wholesale account. To do this, please click the link below for our wholesale application:

https://frasertea.com/apps/wpdapp/wholesale/login

Note: Apply using a business email address that is not currently associated with another account

If you already have a wholesale account and wish to reorder, you can find the link to our wholesale page at the bottom of our website!

Feel free to reach out to us at [email protected] if you have any questions during this process. We’re here to assist you!



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